How is Remoting.la different?
Talent is not everywhere, you know it, we know it. At Remoting.la, we perform a rigorous screening process to curate the best talent Latin America has to offer. Generally only 10% of the candidates make it to the Remoting.la community.
How does your screening process quality candidates that meet our requirements?
We screen for English proficiency, personality, communication skills, specific skills and a high level of professionalism. In general only 10% of applicants pass the screening process and make it to our community.
How long is your screening process until a candidate is accepted into the talent pool?
The screening process can take up to six weeks, for the applicant to make it into our community. We are very serious about this process, and we take our time to accept talent into our pool. Remoting.la’s screening process is the most important reason we keep a network of the highest caliber talent.
How long would a company expect to meet and onboard the expert?
For companies, after your job offer was accepted, you can generally expect between 7 to 10 business days to onboard your new expert to the team.
Are there any setup fee, or initial costs?
There is no setup fee nor initial costs, we just require an initial deposit of $500 that will be applied as a credit to your first invoice once you make a hire. If you decide not to use our services, your deposit will be refunded completely.
How is the no-risk trial, money back guaranteed period?
We start each process with a trial period of two weeks. The aim is that you have enough time to engage with Remoting.la expert. Only if you’re completely satisfied with the results, we’ll bill you for that time and continue the service for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we will provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.
What happens if I’m not satisfied with a Remoting.la expert?
We allow our clients to begin a trial period with up to three candidates from our pool talent per position. Our aim is to screen all applicants to ensure there is a match for every company. For this reason, we allow our clients to work with multiple experts for each position before they decide on a candidate with whom they are confident and comfortable. This is why the process is 100% risk free.
Once we have ended the trial period, can I change the expert?
Yes. As listed above, we do our best to find the perfect match for you, but if you don’t feel it is, even after the trial period has ended, you can still change your expert. This change normally takes up to 7 to 10 business days.
What happens if a Remoting.la expert is unavailable for the days or times they are scheduled to work with me?
Remoting.la tries its best to ensure that this doesn’t happen. However, in the extremely unlikely event that such a situation happens, Remoting.la will credit back the time billed to the client.
Can I cancel any time I want?
Yes, you can cancel any time you want. We only ask you to do so with a written 30 days notice
Are English skills ever an issue when working with a Remoting.la expert?
No. Each and every candidate writes and speaks fluent English. In fact, the first stage in our recruiting process is an EF Standard English proficiency test that our candidates must approve with at least B2 level (Upper-Intermediate) or higher. View Levels.
Where are your experts located?
Our talent pool is based in Latin America.
Where do Remoting.la experts work?
Our experts work mostly from their home office or a co-working space.
Can I hire a candidate directly?
The short answer is no, you can’t hire a candidate outside our agency. However there are a few cases in which the company can hire a candidate directly. For this to happen, the candidate should have worked with the same client for at least 24 months in a row, and in order to Remoting.la approve the direct hire, client must inform a written consent and pay 24/12/6 months in advance
Who owns the intellectual property of the work created by a Remoting.la expert?
The client. Our mission is to match latam experts with US companies, who want to work with them – not intellectual property. Our contracts provide full guarantee that all work created by a Remoting.la expert is property of the client
How often will I be charged? How are payments and invoices handled?
We typically invoice our clients once per month, between the 1st and 5th of each month, in advance for agreed expert pricing. This usually includes 160 hours a month, the equivalent to a full time job. This hours do not roll over into the following month
What methods of payment do you accept?
We currently accept all major credit cards, ACH, bank wires, and PayPal.